Subject: Ticket Assigned - Conversation with Shaharu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 08:40:31 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaharu Shaharu                    No           12:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello Shaharu , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:27 PM, 10th Apr                     Shaharu                    � Returns Process           12:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8006927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           12:27 PM, 10th Apr                     Shaharu                    No           12:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           12:27 PM, 10th Apr                     Shaharu                    Talk to Agent           12:27 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:27 PM, 10th Apr                     Shaharu                    [email-masked]           12:28 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:28 PM, 10th Apr                     Shaharu                    Ok           12:28 PM, 10th Apr                   Reena                   Good Afternoon Shaharu Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:31 PM, 10th Apr                     Shaharu                    I make return order from march           12:31 PM, 10th Apr                     Shaharu                    Not one pick up these items           12:31 PM, 10th Apr                     Shaharu                    More than 10 times i contact with msg and by call           12:33 PM, 10th Apr                     Shaharu                    I am very disappointed ☹️           12:33 PM, 10th Apr                     Shaharu                    9418876075           12:34 PM, 10th Apr                     Shaharu                    Order number           12:34 PM, 10th Apr                   Reena                   We see that you are contacting us regarding the order id 9418876075           12:34 PM, 10th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your returns collection.           12:36 PM, 10th Apr                   Reena                   We have forwarded your query regarding returns collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:38 PM, 10th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:38 PM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:38 PM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:40 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028315