Subject: Ticket Assigned - Conversation with R Zaki
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 07:33:33 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R Zaki R Zaki                    You emailed me yesterday, but I didn't see that my order was on its way. Did you know that my order was delivered and returned?           11:12 AM, 10th Apr                     R Zaki                             11:13 AM, 10th Apr                     R Zaki                    Sorry to ask a question again           11:14 AM, 10th Apr                   Reena                   Good Morning Zaki, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:17 AM, 10th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:20 AM, 10th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as po
 ssible.           11:20 AM, 10th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC040923004035 with tracking id FC040923004035           11:21 AM, 10th Apr                   Reena                   However, we will escalate to the concern team to deliver the order on priority basis.           11:22 AM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:23 AM, 10th Apr                     R Zaki                    Today, my mobile number is not working, only WhatsApp is working, but your team is not calling me?           11:24 AM, 10th Apr                   Reena                   Kindly share with us your WhatsApp number           11:26 AM, 10th Apr                     R Zaki                    Okay           11:26 AM, 10th Apr                     R Zaki                 
             11:27 AM, 10th Apr                   Reena                   Thank you for sharing the detail.           11:30 AM, 10th Apr                   Reena                   We will escalate to the courier partner to contact you on the WhatsApp number and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           11:31 AM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:31 AM, 10th Apr                     R Zaki                    Okay thank you so much           11:32 AM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:32 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027812