Subject: Ticket Assigned - Conversation with R Zaki
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 07:08:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R Zaki R Zaki                    Hello  I hope you are doing well. I am waiting for my order when it arrived?           10:48 AM, 10th Apr                     R Zaki                    Order#9425288525           10:49 AM, 10th Apr                   Reena                   Good Morning Zaki, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:51 AM, 10th Apr                     R Zaki                    Could you tell me when my order will arrived?           10:53 AM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           10:55 AM, 10th Apr                     R Zaki                    Okay           10:55 AM, 10th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           10:58 AM, 1
 0th Apr                   Reena                   We will escalate your query regarding delayed delivery to the concern team and will be in touch with you asap to assist you in resolving this concern.           10:59 AM, 10th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           10:59 AM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:59 AM, 10th Apr                     R Zaki                    Thanks for helping I will wait           11:02 AM, 10th Apr                     R Zaki                    If there is a problem, please message me on WhatsApp, otherwise don't cancel my order           11:04 AM, 10th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           11:05 AM, 10th Apr                   Reen
 a                   Please let us know if we can assist you any other queries.           11:05 AM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           11:07 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027622