Subject: Ticket Assigned - Conversation with Saritha
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 07:04:25 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saritha Saritha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi saritha, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +973364405            10:52 AM, 10th Apr                   Reena                   Good Morning Saritha, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           10:57 AM, 10th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:59 AM, 10th Apr                   Reena                   Saritha, I have not received a response from you still, please confirm if we are still connected?           11:03 AM, 10th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           11:03 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027591