Subject: Ticket Assigned - Conversation with Shamim
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 06:41:07 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shamim Shamim                    Good morning           10:23 AM, 10th Apr                   Reena                   Good Morning Shamim, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:24 AM, 10th Apr                     Shamim                    I am sorry to bothering you .kindly update me           10:24 AM, 10th Apr                     Shamim                    Until now no one reach yet           10:25 AM, 10th Apr                     Shamim                    May I know courier name           10:25 AM, 10th Apr                   Reena                   We see that you are contacting us regarding the order id 9423456841           10:25 AM, 10th Apr                     Shamim                    Yes           10:26 AM, 10th Apr                   Reena                   It will just take a moment to check the details for you.           10:26 AM, 10th Apr                     Shamim                    Ok please           10:26 AM, 10th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your returns collection.           10:29 AM, 10th Apr                     Shamim                    It’s ok what you will do now           10:30 AM, 10th Apr                   Reena                   We would like to inform you that your courier has been assigned to internal last miles.           10:30 AM, 10th Apr                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           10:31 AM, 10th Apr                     Shamim                    Ok how long will take to collect this items           10:31 AM, 10th Apr                     Shamim                    Ok am believing you           10:32 AM, 10th Apr                     Shamim                    Thank you           10:32 AM, 10th Apr                   Reena                   Please allow us some time to do a needful.           10:35 AM, 10th Apr                     Shamim                    Ok           10:35 AM, 10th Apr                   Reena                   We will let you know the update regarding the returns collection on your e-mail id.           10:35 AM, 10th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:36 AM, 10th Apr                     Shamim                    Thank you           10:36 AM, 10th Apr                     Shamim                    No thank you           10:36 AM, 10th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:40 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6027510