Subject: Ticket Assigned - Conversation with Marfel Lamusao
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 13:06:24 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marfel Lamusao Marfel Lamusao                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi marfel lamusao, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Order# 4725117260 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi marfel lamusao, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4725117260 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0409230001366     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            04:45 PM, 09th Apr                     Marfel Lamusao                    Hi good day, what time is the delivery because my employer and I are leaving.           04:48 PM, 09th Apr                   Reena                   Good Afternoon Marfel, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:49 PM, 09th Apr                     Marfel Lamusao                    Hello           04:50 PM, 09th Apr                     Marfel Lamusao                    Hi, I'm just following up on my order           04:53 PM, 09th Apr                   Reena                   It will just take a moment to check the details for you.           04:53 PM, 09th Apr                     Marfel Lamusao                    Ok thank  you           04:55 PM, 09th Apr                   Reena                   Thank you for your patience           04:58 PM, 09th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           04:59 PM, 09th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC0409230001366 with tracking id FC0409230001366           04:59 PM, 09th Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           05:01 PM, 09th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:04 PM, 09th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:05 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022499