Subject: Ticket Assigned - Conversation with Naseema Ashique
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 13:04:05 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naseema Ashique Naseema Ashique                    Hi           04:47 PM, 09th Apr                     Naseema Ashique                    Then refund my cash ?           04:49 PM, 09th Apr                     Naseema Ashique                             04:49 PM, 09th Apr                   Reena                   Good Afternoon Naseema, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:49 PM, 09th Apr                     Naseema Ashique                    Hi reena           04:49 PM, 09th Apr                     Naseema Ashique                    Why my order is canceled           04:50 PM, 09th Apr                     Naseema Ashique                    Payment is also done           04:50 PM, 09th Apr                     Naseema Ashique                    Hlo           04:52 PM, 09th Apr                     Naseema Ashiq
 ue                    Are you there           04:52 PM, 09th Apr                   Reena                   It will just take a moment to check the details for you.           04:53 PM, 09th Apr                     Naseema Ashique                    Ok           04:54 PM, 09th Apr                   Reena                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:9425392806 was not placed successfully.           04:57 PM, 09th Apr                   Reena                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9425392813.           04:57 PM, 09th Apr                   Reena                   The payment has been captured only once from your account which is for the new successfully placed order.           04:58 PM, 09th Apr                   Reena    
                Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           04:58 PM, 09th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:58 PM, 09th Apr                     Naseema Ashique                    Now what is my order status           04:58 PM, 09th Apr                   Reena                   Your order has been placed successfully and expected delivery date is Apr 10, 2023           05:01 PM, 09th Apr                   Reena                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           05:01 PM, 09th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:01 PM, 09th Apr                     Naseema Ashique                    No           05:02 PM, 09th Apr                     Nasee
 ma Ashique                    Thanks ?           05:02 PM, 09th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:03 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022476