Subject: Ticket Assigned - Conversation with Aquif Kw
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 12:54:35 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aquif Kw Aquif Kw                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Aquif kw Bot:  Hi Aquif kw, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  0543424895 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9424801977 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000020044056     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543424895            04:45 PM, 09th Apr                   Reena                   Good Afternoon Aquif, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           04:48 PM, 09th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           04:50 PM, 09th Apr                   Reena                   We will escalate your query regarding delayed delivery to the concern team and will be in touch with you asap to assist you in resolving this concern.           04:50 PM, 09th Apr                   Reena                   Please allow us some time to do a needful.           04:51 PM, 09th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:51 PM, 09th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           04:54 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022386