Subject: Ticket Assigned - Conversation with Nishant
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 11:47:59 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nishant Nishant                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Nishant Bot:  Hi Nishant, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425202865 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9425202869 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040923001179     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0528376121            03:29 PM, 09th Apr                   Reena                   Good Afternoon Nishant, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           03:31 PM, 09th Apr                     Nishant                    hey Reena           03:31 PM, 09th Apr                     Nishant                    when will my order get delivered           03:32 PM, 09th Apr                     Nishant                    can u update the door number as 409 instead of 106           03:32 PM, 09th Apr                     Nishant                    same flat no           03:32 PM, 09th Apr                   Reena                   It will just take a moment to check the details for you.           03:36 PM, 09th Apr                   Reena                   We would request you to please confirm with us your complete address           03:37 PM, 09th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:44 PM, 09th Apr                   Reena                   Nishant, I have not received a response from you still, please confirm if we are still connected?           03:46 PM, 09th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           03:47 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021852