Subject: Ticket Assigned - Conversation with Chamara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 11:45:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chamara Chamara                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Chamara, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Chamara, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            03:30 PM, 09th Apr                     Chamara                             03:31 PM, 09th Apr                     Chamara                    I need to cancel the return process of this order           03:31 PM, 09th Apr                     Chamara                    Hi           03:33 PM, 09th Apr                   Reena                   Good Afternoon Chamara Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:33 PM, 09th Apr                     Chamara                             03:34 PM, 09th Apr                     Chamara                    Can I please cancel the return process for this order           03:34 PM, 09th Apr                   Reena                   It will just take a moment to check the details for you.           03:39 PM, 09th Apr                   Reena                   We would request you to please confirm with us if you want to cancel the return request for this order id 7824875406           03:40 PM, 09th Apr                     Chamara                    Yes please           03:42 PM, 09th Apr                   Reena                   As per your request we have cancelled your return request           03:43 PM, 09th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:44 PM, 09th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:45 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021833