Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 11:21:42 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Dear Team Max,</div>
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<div dir="auto">Post sending email on 4th I have received my parcel, Thankyou for following up on my case and my apologies for delayed response as I saw the email just now.</div>
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<div dir="auto">Best</div>
<div dir="auto">Shivani</div>
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<div>On Sat, 8 Apr 2023 at 2:19 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5977299</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Shivani,<br><br>Thank you for contacting Max.<br><br>We apologize for the inconvenience that you have received your order late.<br><br>We would like to inform you that after checking the order details we can see that your order with ID 9423354606, has been successfully delivered to you on 4/4/2023.<br><br>If still you do not receive your order please get back to us.<br><br>Feel free to contact us for further assistance.<br><br>Thank You,<br>Max support team</div></div></div>
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<div><font color="#073763"><b>Regards,</b></font></div>
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<b style="color:rgb(7,55,99)">CA Shivani Chaturvedi</b><br>
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<img alt="&#128222;" src="https://mail.google.com/mail/e/1f4de" style="margin:0px 0.2ex;vertical-align:middle;max-height:24px"><font color="#073763"><b> +971563133369</b></font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5977299