Subject: Ticket Assigned - Conversation with Irshad Himzan
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 11:14:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Irshad Himzan Irshad Himzan                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Irshad himzan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7824865759 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:53 PM, 08th Apr                   Reena                   Good Afternoon Irshad, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           03:04 PM, 08th Apr                   Reena                   Good Afternoon Irshad, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           03:04 PM, 08th Apr                   Reena                   We see that you have placed the order on Apr 7, 2023 and according to that it should be ready for collection today.           03:09 PM, 08th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           03:09 PM, 08th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           03:10 PM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:13 PM, 08th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           03:14 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6014532