Subject: Ticket Assigned - Conversation with Muhammed Badisha
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 11:01:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammed Badisha Muhammed Badisha                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Muhammed Badisha, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:49 PM, 08th Apr                     Muhammed Badisha                    Hi           02:50 PM, 08th Apr                   Reena                   Good Afternoon Muhammed Thank you for contacting Splash. This is Reena, I will be happy to assist you.           02:51 PM, 08th Apr                     Muhammed Badisha                    I have return request           02:51 PM, 08th Apr                     Muhammed Badisha                    I got message from flash yesterday           02:51 PM, 08th Apr                     Muhammed Badisha                    They are coming to pickup           02:52 PM, 08th Apr                     Muhammed Badisha                    Not yet still now           02:52 PM, 08th Apr                   Reena                   It will just take a moment to check the details for you.           02:54 PM, 08th Apr                   Reena                   We see that you are contacting us regarding the order id 9424422251           02:54 PM, 08th Apr                     Muhammed Badisha                    My order numb 9424422251           02:54 PM, 08th Apr                   Reena                   We will escalate your query regarding returns collection to the concern team and will be in touch with you asap to assist you in resolving this concern.           02:55 PM, 08th Apr                     Muhammed Badisha                    Yes           02:55 PM, 08th Apr                   Reena                   Please allow us some time to do a needful.           02:55 PM, 08th Apr                     Muhammed Badisha                    I hope they will call me soon           02:56 PM, 08th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:56 PM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:56 PM, 08th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           03:00 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6014415