Subject: Ticket Assigned - Conversation with Sara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 10:32:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Sara                    Hello. Can someone please provide me an update on complaint ID 5969063?           02:11 PM, 08th Apr                     Sara                    It’s going to be a month now. It’s getting frustrated now. Please provide me an update and have the courier team pick up the item ASAP           02:11 PM, 08th Apr                   Reena                   Good Afternoon Sara, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           02:13 PM, 08th Apr                   Reena                   We see that you are contacting us regarding the order id 9418927160           02:19 PM, 08th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           02:23 PM, 08th Apr                   Reena                   Kindly note that both the address and phone number have been updated. The shipment collection is currently rescheduled and will be attempted at the earliest convenience.           02:25 PM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:25 PM, 08th Apr                     Sara                    How long it’s gonna take now?           02:26 PM, 08th Apr                   Reena                   Please give us some time, they will try their best to help you properly.           02:27 PM, 08th Apr                     Sara                    Please try to expedite it           02:28 PM, 08th Apr                   Reena                   We will escalate to our concern team to expedite the process for the returns collection           02:29 PM, 08th Apr                     Sara                    Thank you           02:29 PM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:31 PM, 08th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           02:32 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6014204