Subject: Ticket Assigned - Conversation with zeenatrais
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 06:19:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zeenatrais zeenatrais                    Hi           09:43 AM, 08th Apr                     zeenatrais                    I need to check delivery status for my order           09:43 AM, 08th Apr                   Reena                   Good Morning Zeenatrais, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:47 AM, 08th Apr                     zeenatrais                    Hi my order is not delivered           09:47 AM, 08th Apr                     zeenatrais                    It's says wrong number           09:47 AM, 08th Apr                     zeenatrais                    My number has always been same           09:48 AM, 08th Apr                     zeenatrais                    As u see I'm speaking to u from the same contact number as well           09:48 AM, 08th Apr                     zeenatrais 
                    FP*******016997           09:48 AM, 08th Apr                     zeenatrais                    order number is 8424492417.           09:49 AM, 08th Apr                     zeenatrais                    I need this delivered today as my daughter s school starts tomorrow. It has shoes           09:50 AM, 08th Apr                   Reena                   It will just take a moment to check the details for you.           09:50 AM, 08th Apr                     zeenatrais                    Sure           09:51 AM, 08th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           09:56 AM, 08th Apr                   Reena                   We would request you to please confirm with us your contact number +96599776624           09:57 AM, 08th Apr                     zeenatrais                    No worries I just need it delivered today without fail           09:57 AM, 08th Apr               
       zeenatrais                    98007190           09:57 AM, 08th Apr                     zeenatrais                             09:57 AM, 08th Apr                     zeenatrais                    I update this number long back n I have got orders delivered too           09:58 AM, 08th Apr                   Reena                   We will escalate to the courier partner to update the contact number and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           09:58 AM, 08th Apr                   Reena                   Please allow us some time to do a needful.           09:58 AM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:01 AM, 08th Apr                     zeenatrais                    Will I get the order today?           10:02 AM, 08th Apr                   Reena                   We will escalate to the concern team, and the
 y will try their best to help you properly.           10:03 AM, 08th Apr                     zeenatrais                             10:03 AM, 08th Apr                     zeenatrais                    These are my 3 orders           10:03 AM, 08th Apr                     zeenatrais                    I hope no confusion on the rest           10:04 AM, 08th Apr                     zeenatrais                    Okay I'm. Gonna follow up           10:04 AM, 08th Apr                     zeenatrais                    I need them. Today           10:04 AM, 08th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           10:04 AM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:06 AM, 08th Apr                     zeenatrais                    Kindly make sure my other 2 orders have the number updated as welm     
       10:07 AM, 08th Apr                     zeenatrais                             10:07 AM, 08th Apr                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           10:07 AM, 08th Apr                     zeenatrais                    Ok           10:08 AM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:08 AM, 08th Apr                     zeenatrais                    Can u update me if my home center order has The correct number           10:08 AM, 08th Apr                   Reena                   We will let you know the update on your e-mail id           10:11 AM, 08th Apr                     zeenatrais                    Why can't someone text me           10:11 AM, 08th Apr                     zeenatrais                    As it urgent           10:11 AM, 08th Apr                   Reena                   We w
 ould request you to please confirm with us if you want to contacted on WhatsApp on the same number you shared with us.           10:15 AM, 08th Apr                     zeenatrais                    Yes please           10:16 AM, 08th Apr                   Reena                   Please give us some time, because the issue has been escalated to the concerned team and our courier team will contact you on the provided contact number through WhatsApp           10:18 AM, 08th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:18 AM, 08th Apr                     zeenatrais                    no thank you for ur help           10:18 AM, 08th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:18 AM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com
 /helpdesk/tickets/6012826