Subject: Ticket Assigned - Bot Generated Ticket
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 05:32:13 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Bot Generated Ticket Customer:  Hi Bot:   Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت  Bot:   Hello Zaheenbinsaleem , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي  Customer:  � Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8006927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, let me know if I helped you with your query ? Customer:  No Bot:  Would you like to ?? Customer:  Raise a ticket Bot:  Please elaborate your inquiry/complaint. Customer:  I have raised a return request a week before due to wrong product received and haven’t got any update till now. Have contacted customer support twice and still no response.please do the return pick up immediately. Bot:  Please enter your email address Customer:  [email-masked] https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6012365