Subject: Note Added - [#5945783] Conversation with terryjing
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 07:30:46 +0000 (UTC)

Hi ,    cp sahara added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945783    Subject:  Conversation with terryjing   Requester: terryjing    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
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Dear Team,</div>
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Below mentioned order # was pick up already</div>
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Thanks,</div>
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Ann </div>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 7, 2023 11:24 AM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; cp sahara &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5945783] - Conversation with terryjing
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HI <a href="mailto:[email-masked]" id="OWAAM2656B38D8A9C473AB798890B88EAF9FE" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@cp sahara</span></a>
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Please check and update the order collection status of below order…</div>
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<span style="font-size:10.0pt">Best Regards!</span>
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<span style="font-size:10.0pt">M.Hussain</span>
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<b>From:</b> Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, April 7, 2023 11:07 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5945783] - Conversation with terryjing</div>
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Hi <a href="mailto:[email-masked]" id="OWAAMF6809639BB3D4A48A67F6BBF338B3D10" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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Assist to check order availability in store. Customer claims order not collected.</div>
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Order ID: 9419247874</div>
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Store ID: Babyshop21480</div>
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Regards,</div>
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<b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b>
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<span style='font-size: 10pt; font-family: "Calibri Light", sans-serif; background: white; color: rgb(36, 36, 36)'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, March 31, 2023 4:23 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5945783] - Conversation with terryjing</div>
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<b><i><span style="font-size: 13.5pt; color: indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt; font-family:-Apple-System">Hi Team,<br>
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Problem Statement: C&amp;C (POC)<br>
Order Date: Mar 13, 2023<br>
Order ID: 9419247874<br>
Store ID: Babyshop21480<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that he did not collect the order yet but as per the hybris it is showing collected on 28/3/2023, kindly provide us the poc for the same.<br>
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Regards,<br>
Ziena</span>
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