Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 10:53:33 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Helli           02:41 PM, 06th Apr                     ?                    Hello           02:41 PM, 06th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:43 PM, 06th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:45 PM, 06th Apr                     ?                    Yes           02:47 PM, 06th Apr                     ?                    I want to ask you           02:47 PM, 06th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           02:47 PM, 06th Apr                     ?                    Yes           02:47 PM, 06th Apr              
      Reena                   We would request you to please elaborate your concern           02:48 PM, 06th Apr                     ?                    I received my online order but the size was big           02:48 PM, 06th Apr                     ?                    Can i exchange from store ?           02:49 PM, 06th Apr                   Reena                   We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.           02:50 PM, 06th Apr                   Reena                   You can return your Max product to a Max  store, and use your cash refund or Credit Note to buy similar or new product right away.           02:50 PM, 06th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           02:50 PM, 06th Apr               
       ?                    I see           02:51 PM, 06th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:51 PM, 06th Apr                     ?                    Okay thank you ?           02:51 PM, 06th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:52 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6002088