Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 10:41:43 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello I have found a missed call from your delivery partner and called back 10+ times without the phone ringing . </div>
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<div>On Thu, 6 Apr 2023 at 2:20 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Wael,<br><br>Thank you for contacting Babyshop.<br><br>We would like to inform you that your order status has been updated.<br><br>We would like to inform you that a return request has been created for order No. 9423717616 on 5/4/2023 and the request will be received by the transportation partner within 2-5 working days. <br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>​Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest. <br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Thank you,<br>Babyshop support team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984506