Subject: Ticket Assigned - Conversation with Noor
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 09:43:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noor Noor                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Noor Bot:  Hi Noor, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507290405            01:26 PM, 06th Apr                   Reena                   Good Afternoon Noor, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           01:34 PM, 06th Apr                   Reena                   We would request you to please elaborate your concern           01:36 PM, 06th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:38 PM, 06th Apr                   Reena                   Noor, I have not received a response from you still, please confirm if we are still connected?           01:40 PM, 06th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           01:42 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6001537