Subject: New Reply Received - Missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 07:15:18 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Missing item  Ticket comment <div dir="auto">Yes, I have received it. <div dir="auto"><br></div>
<div dir="auto">Thanks for your response </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 6, 2023, 9:33 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Animesh,<br><br>Thank you for contacting Centrepoint.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We have been notified by the concern team that ​your issue has been addressed by our concern team.</div>
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<div dir="ltr">We have checked and as we can see a refund amount of KWD 1.00 has been successfully processed on 23/3/2023 to the original mode of payment. An email notification regarding the same was sent to your email address.</div>
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<div dir="ltr">Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.</div>
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<br>We would request you to kindly check and confirm with us that your issue has been resolved or not.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Centrepoint Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5863657