Subject: Note Added - [#5975987] Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 05:53:16 +0000

Hi ,    Abhineshwaran S added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5975987    Subject:  Conversation with .   Requester: hi    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Regards<br>
Abhineshwaran.S</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, April 6, 2023 9:52 AM<br>
<b>To:</b> Akansha Khanna &lt;[email-masked]&gt;; Abhineshwaran S &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5975987] - Conversation with .</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,<br>
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Problem Statement: Quality Issue<br>
Order Date: Feb 26, 2023<br>
Order ID: 9416470922<br>
Tracking ID: FP022723001509<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "I am writing to bring to your attention an issue with the shoes I purchased from your company. I bought a pair of shoes from your few weeks ago, and after wearing them only a few times, I noticed that the sole
 of the shoe started coming out from the bottom, which has caused me a lot of inconvenience".</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>'I am disappointed with the quality of the shoes, and I believe that the issue with the shoes is a manufacturing defect. I am attaching some pictures of the
 damaged shoes for your reference".</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly look into this concern and do needful. <br>
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Regards,<br>
Reena</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 4 Apr at 6:05 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Quality Issue<br>
Order Date: Feb 26, 2023<br>
Order ID: ​9416470922<br>
Tracking ID: ​FP022723001509<br>
Assistance Required: Need Urgent ​Assistance<br>
<br>
Issue Description: ​Customer is reporting that "I am writing to bring to your attention an issue with the shoes I purchased from your company. I bought a pair of shoes from your few weeks ago, and after wearing them only a few times, I noticed that the sole
 of the shoe started coming out from the bottom, which has caused me a lot of inconvenience".</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>'I am disappointed with the quality of the shoes, and I believe that the issue with the shoes is a manufacturing defect. I am attaching some pictures of the damaged shoes
 for your reference".</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly look into this concern and do needful. <br>
<br>
Regards,<br>
Reena</span></div>
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