Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 12:32:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi sorry for the delay           04:07 PM, 05th Apr                     User                    is this chat closed?           04:08 PM, 05th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           04:10 PM, 05th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           04:12 PM, 05th Apr                     User                    Yes hi           04:13 PM, 05th Apr                     User                    i have the eterno sofa in the color cloud           04:13 PM, 05th Apr                     User                    and im wondering if it’s possible to purchase the cover for the long side           04:14 PM, 05th Apr                     User                             04:14 PM, 05th Apr                     User                    This one           04:14 PM, 05th Apr                     User                    just the cover of the seating           04:15 PM, 05th Apr                     User                    Sorry, the color sand           04:16 PM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           04:18 PM, 05th Apr                   Reena                   We regret to inform you that we are unable to find the item, we would request you to kindly visit the nearby store to check the availability.           04:24 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:24 PM, 05th Apr                     User                    I can not order it?           04:25 PM, 05th Apr                     User                    Just the cover?           04:25 PM, 05th Apr                   Reena                   We would request you to kindly visit your nearby store to check the availability of the cover.           04:26 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:26 PM, 05th Apr                     User                    Can you send me a number a can call           04:27 PM, 05th Apr                     User                    Because the one on the app is not working and also all the numbers on google no one is answering           04:28 PM, 05th Apr                   Reena                   We would request you to kindly visit the below provided link           04:30 PM, 05th Apr                   Reena                   https://www.homecentre.com/kw/en/storelocator           04:30 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:31 PM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           04:31 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996051