Subject: Ticket Assigned - Conversation with Shuv
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 11:30:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shuv Shuv                    My order was cancelled           03:19 PM, 05th Apr                     Shuv                    Can you please confirm me for what reason           03:19 PM, 05th Apr                   Reena                   Good Afternoon Shuv, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:20 PM, 05th Apr                   Reena                   We would like to inform you regarding the order id 8422937187 that as per the tracking our courier team unable to deliver your order due to wrong phone number           03:22 PM, 05th Apr                   Reena                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           03:23 PM, 05th Apr                     Shuv                    No need           03:23 PM, 05th Apr                     Shuv                    As I mentioned already thousand times that please contact me in what’s app number           03:23 PM, 05th Apr                     Shuv                    It’s really embarrassing and I wait it for  a week to get my order           03:24 PM, 05th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           03:25 PM, 05th Apr                   Reena                   We will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.           03:25 PM, 05th Apr                     Shuv                    Ok just forward to ur concern teams and make it sure not happy with other customer           03:26 PM, 05th Apr                     Shuv                    This will again not happen to other customer           03:26 PM, 05th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           03:28 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:28 PM, 05th Apr                     Shuv                    I don’t want anything to be solved anymore           03:28 PM, 05th Apr                     Shuv                    I don’t need your assist and I don’t want to do any online order from your company           03:29 PM, 05th Apr                     Shuv                    Thank you for assisting me           03:29 PM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:30 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5995555