Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 10:02:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:41 PM, 05th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           01:43 PM, 05th Apr                     User                    i have a problem with placing my first order           01:43 PM, 05th Apr                     User                    im trying to use the discount code 15CP but i get an error saying invalid its for first time orders and its my first order so not sure why its not working           01:44 PM, 05th Apr                   Reena                   We would request you to kindly share with us your registered e-mail id           01:44 PM, 05th Apr                     User                    [email-masked]           01:45 PM, 05th Apr                   Reena            
        Thank you for sharing the e-mail id           01:46 PM, 05th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:48 PM, 05th Apr                   Reena                   We would request you to kindly share with us the images of the showing issue           01:48 PM, 05th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:50 PM, 05th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           01:52 PM, 05th Apr                     User                    Yes           01:54 PM, 05th Apr                     User                    u will reply to me here or update me with an email?           01:55 PM, 05th Apr                   Reena                   We would request you to kin
 dly share with us the images of the showing issue           01:55 PM, 05th Apr                     User                             01:55 PM, 05th Apr                   Reena                   Thank you for sharing the image           01:59 PM, 05th Apr                   Reena                   We will escalate your query to the technical team and will be in touch with you asap to assist you in resolving this concern.           01:59 PM, 05th Apr                   Reena                   Please allow us some time to do a needful.           01:59 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:59 PM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           02:01 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/59
 94832