Subject: Ticket Assigned - Conversation with Soumya Thomas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 09:11:24 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Soumya Thomas Soumya Thomas                    Hi           12:51 PM, 05th Apr                     Soumya Thomas                    I ordered one pant today, but not updated my order history           12:52 PM, 05th Apr                   Reena                   Good Morning Soumya, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:53 PM, 05th Apr                     Soumya Thomas                    Can u update my order history           12:54 PM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           12:56 PM, 05th Apr                     Soumya Thomas                    Ok           12:57 PM, 05th Apr                   Reena                   We see that you are contacting us regarding the order id 8422720343           12:57 PM, 05th Apr            
          Soumya Thomas                             12:59 PM, 05th Apr                     Soumya Thomas                    This one           12:59 PM, 05th Apr                     Soumya Thomas                    Yes both           12:59 PM, 05th Apr                   Reena                   We see that your order has been placed on Apr 5, 2023 and expected delivery date is Apr 6, 2023           01:00 PM, 05th Apr                     Soumya Thomas                    Can u update it in my order history           01:01 PM, 05th Apr                   Reena                   We would request you to kindly confirm with us your registered e-mail id used to place this order           01:03 PM, 05th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:05 PM, 05th Apr                     Soumya Thomas                    [email-masked]           01:06 PM, 05th Apr                     Soumya Thomas                    H
 i           01:08 PM, 05th Apr                   Reena                   Thank you fro sharing the e-mail id           01:08 PM, 05th Apr                     Soumya Thomas                    ?           01:08 PM, 05th Apr                   Reena                   We will escalate your query to the technical team and will be in touch with you asap to assist you in resolving this concern.           01:09 PM, 05th Apr                   Reena                   Please allow us some time to do a needful.           01:10 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           01:10 PM, 05th Apr                     Soumya Thomas                    Ok mam Thank u           01:10 PM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:10 PM, 05th Apr                                          View conversation in Freshc
 hat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994452