Subject: Ticket Assigned - Conversation with Mohamed Ibrahim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 08:51:22 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Ibrahim Mohamed Ibrahim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Mohamed ibrahim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4724222414 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097477787620            12:43 PM, 05th Apr                   Reena                   Good Morning Mohamed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:44 PM, 05th Apr                   Reena                   We see that you are contacting us regarding the order id 4724222414           12:46 PM, 05th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           12:47 PM, 05th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           12:47 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:47 PM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Mohamed.   Have a wonderful day.           12:50 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994293