Subject: Ticket Assigned - Conversation with Amira Gomaa
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 08:24:40 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amira Gomaa Amira Gomaa                    I want to when I can receive my order?           12:13 PM, 05th Apr                     Amira Gomaa                    That’s enough           12:13 PM, 05th Apr                     Amira Gomaa                    I paid already           12:14 PM, 05th Apr                   Reena                   Good Afternoon Amira, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:14 PM, 05th Apr                     Amira Gomaa                    Please read my massage           12:16 PM, 05th Apr                     Amira Gomaa                    ?????           12:16 PM, 05th Apr                     Amira Gomaa                    Otherwise return my money           12:16 PM, 05th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           12:17 PM, 05th Apr                     Amira Gomaa                    I should received my order yesterday but till now I don’t receive it           12:19 PM, 05th Apr                     Amira Gomaa                    Please tell me what happened           12:19 PM, 05th Apr                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           12:19 PM, 05th Apr                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           12:20 PM, 05th Apr                     Amira Gomaa                    Two people before you told me that but not response           12:21 PM, 05th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:21 PM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:21 PM, 05th Apr                     Amira Gomaa                    Ok I am waiting           12:22 PM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:24 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994084