Subject: Ticket Assigned - Conversation with Mehdi Abbas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 07:43:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mehdi Abbas Mehdi Abbas                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Mehdi abbas Bot:  Hi Mehdi abbas, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97477165535            11:33 AM, 05th Apr                     Mehdi Abbas                    Ok           11:34 AM, 05th Apr                   Reena                   Good Afternoon Mehdi, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:37 AM, 05th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:39 AM, 05th Apr                   Reena                   Mehdi, I have not received a response from you still, please confirm if we are still connected?           11:40 AM, 05th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           11:42 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993763