Subject: Ticket Assigned - Conversation with Zain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 07:31:38 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zain Zain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Zain, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423960769 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0563722348            11:21 AM, 05th Apr                     Zain                    Ok           11:21 AM, 05th Apr                   Reena                   Good Afternoon Zain, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:22 AM, 05th Apr                     Zain                    Hi reena           11:23 AM, 05th Apr                     Zain                    May I know when I can collect fbis           11:23 AM, 05th Apr                     Zain                    As it was supposed to be           11:23 AM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           11:24 AM, 05th Apr                     Zain                    Yesterday           11:24 AM, 05th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 days           11:28 AM, 05th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           11:28 AM, 05th Apr                     Zain                    Yes           11:28 AM, 05th Apr                     Zain                    Ok           11:28 AM, 05th Apr                   Reena                   Please allow us some time to do a needful.           11:28 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:28 AM, 05th Apr                     Zain                    Ok           11:28 AM, 05th Apr                     Zain                    Nothing else           11:29 AM, 05th Apr                     Zain                    Bye           11:29 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:31 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993686