Subject: Ticket Assigned - Conversation with Danish
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 07:14:43 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Danish Danish                    Customer:  I want to talk to your agent Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Danish, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423684927 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543463006            11:09 AM, 05th Apr                   Reena                   Good Afternoon Danish, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           11:10 AM, 05th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           11:12 AM, 05th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           11:12 AM, 05th Apr                   Reena                   Please allow us some time to do a needful.           11:13 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:13 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           11:14 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993596