Subject: Ticket Assigned - Conversation with Swarna Soman
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 06:46:56 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Swarna Soman Swarna Soman                    Hey           10:26 AM, 05th Apr                     Swarna Soman                    This order says it’s under processing           10:26 AM, 05th Apr                     Swarna Soman                    But it has already been delivered to me on 30th           10:26 AM, 05th Apr                     Swarna Soman                    I have to return one item           10:27 AM, 05th Apr                     Swarna Soman                    But I am unable to do           10:27 AM, 05th Apr                     Swarna Soman                             10:27 AM, 05th Apr                   Reena                   Good Morning Swarna, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:29 AM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           10:33 AM, 05th Apr                     Swarna Soman                    Okay           10:33 AM, 05th Apr                   Reena                   We would request you to please share with us the item name which you want to return           10:36 AM, 05th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:38 AM, 05th Apr                     Swarna Soman                    Yes           10:39 AM, 05th Apr                     Swarna Soman                    One second           10:39 AM, 05th Apr                     Swarna Soman                    This one           10:40 AM, 05th Apr                     Swarna Soman                             10:40 AM, 05th Apr                     Swarna Soman                    Thankyou           10:43 AM, 05th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9422532434 on 5/4/2023 and the request will be received by the transportation partner within 2-5 working days.           10:43 AM, 05th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           10:43 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:43 AM, 05th Apr                     Swarna Soman                    Ok           10:43 AM, 05th Apr                     Swarna Soman                    Nothing           10:43 AM, 05th Apr                     Swarna Soman                    Thankyou           10:43 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:46 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993481