Subject: Ticket Assigned - Conversation with SALIM ISAC JOHN
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 06:40:56 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SALIM ISAC JOHN SALIM ISAC JOHN                    Hai           10:16 AM, 05th Apr                     SALIM ISAC JOHN                    Good morning           10:16 AM, 05th Apr                     SALIM ISAC JOHN                    Today I have ordered some clothes through online but in the app orders not showing..... Without signing in I have ordered my orders as a GUEST           10:18 AM, 05th Apr                     SALIM ISAC JOHN                    Can u check and update me regarding this           10:18 AM, 05th Apr                   Reena                   Good Morning Salim, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:19 AM, 05th Apr                     SALIM ISAC JOHN                    Hai           10:19 AM, 05th Apr                     SALIM ISAC JOHN                    Can u check this           1
 0:20 AM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           10:21 AM, 05th Apr                     SALIM ISAC JOHN                    My email id           10:22 AM, 05th Apr                     SALIM ISAC JOHN                    [email-masked]           10:22 AM, 05th Apr                   Reena                   Thank you for sharing the e-mail id           10:22 AM, 05th Apr                     SALIM ISAC JOHN                    Mobile 97609399           10:23 AM, 05th Apr                     SALIM ISAC JOHN                    Same number I am messaging u           10:23 AM, 05th Apr                     SALIM ISAC JOHN                    I forget to take the screenshot of order number ?           10:23 AM, 05th Apr                   Reena                   We would like to inform you that your id 8424372801 has been placed successfully and expected delivery date is Apr 6, 2023           10:23 AM, 05th Apr
                      SALIM ISAC JOHN                    Ok           10:24 AM, 05th Apr                     SALIM ISAC JOHN                    Thanks           10:24 AM, 05th Apr                   Reena                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           10:24 AM, 05th Apr                     SALIM ISAC JOHN                    And one more thing           10:24 AM, 05th Apr                     SALIM ISAC JOHN                    I can't signing in to max           10:24 AM, 05th Apr                   Reena                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           10:25 AM, 05th Apr                     SALIM ISAC JOHN                    I entered forget email but password not coming to email id           10:25 AM, 05
 th Apr                     SALIM ISAC JOHN                    Ok I will try           10:25 AM, 05th Apr                   Reena                   Please simply follow the below steps to reset the password for your account:           10:25 AM, 05th Apr                   Reena                   1. Click on "Forgot Password" Link on the login window.  2. Enter your registered email address (in small letters).           10:25 AM, 05th Apr                   Reena                   3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.  4. Click on the password reset link and change your password.           10:25 AM, 05th Apr                   Reena                   5. You can login now with your new password           10:26 AM, 05th Apr                     SALIM ISAC JOHN                    This step I tried lot of times           10:26 AM, 05th Apr                     SALIM ISAC JOHN                    But           10:26 AM, 05t
 h Apr                     SALIM ISAC JOHN                    Email not coming           10:26 AM, 05th Apr                   Reena                   Please share with us the below details:     1. Screenshot Of The Issue(If Possible)  2. platform from which you tried to reset the password  3. Registered email address  4. Country of access           10:27 AM, 05th Apr                     SALIM ISAC JOHN                    Ok           10:27 AM, 05th Apr                     SALIM ISAC JOHN                    2 mins           10:27 AM, 05th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:30 AM, 05th Apr                     SALIM ISAC JOHN                             10:30 AM, 05th Apr                     SALIM ISAC JOHN                             10:30 AM, 05th Apr                     SALIM ISAC JOHN                             10:30 AM, 05th Apr                     SALIM ISAC JOHN                             1
 0:30 AM, 05th Apr                     SALIM ISAC JOHN                    Email not received yet           10:30 AM, 05th Apr                     SALIM ISAC JOHN                    Hello           10:32 AM, 05th Apr                     SALIM ISAC JOHN                    Registered email id           10:32 AM, 05th Apr                     SALIM ISAC JOHN                    Registered mobile           10:33 AM, 05th Apr                   Reena                   Please share with us the- 1. Registered email address   2. Country of access           10:33 AM, 05th Apr                     SALIM ISAC JOHN                    [email-masked]           10:33 AM, 05th Apr                     SALIM ISAC JOHN                    Kuwait           10:33 AM, 05th Apr                   Reena                   Thank you for sharing the details           10:34 AM, 05th Apr                   Reena                   We will escalate your query to the technical team and will be in touch with you as
 ap to assist you in resolving this concern.           10:34 AM, 05th Apr                   Reena                   Please allow us some time to do a needful.           10:34 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:34 AM, 05th Apr                     SALIM ISAC JOHN                    Ok           10:35 AM, 05th Apr                     SALIM ISAC JOHN                    No           10:35 AM, 05th Apr                     SALIM ISAC JOHN                    Pls try to solve this issue           10:35 AM, 05th Apr                     SALIM ISAC JOHN                    Can u suggest the delivery team to deliver between 4pm to 6pm           10:36 AM, 05th Apr                   Reena                     We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it according to you.       
     10:36 AM, 05th Apr                     SALIM ISAC JOHN                    Ok           10:36 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:39 AM, 05th Apr                     SALIM ISAC JOHN                    No sir thanks for your time           10:39 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:40 AM, 05th Apr                     SALIM ISAC JOHN                    ?           10:40 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993448