Subject: Ticket Assigned - Conversation with Iam Fayis
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 06:34:14 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iam Fayis Iam Fayis                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Iam fayis Bot:  Hi Iam fayis, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423871062 its being two days now ,i choose click and collect ,then why ur making this much delay? Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Thank you, we'll notify you when your order  9423871062 for Juniors Printed Diaper Bag wit...  is ready for collection from Centrepoint  City Centre Ajman, Ground Floor, Nearest Parking: Entrance B. Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Tbis is the msg i got,how can it be wrong? Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9423871062 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527353904            10:26 AM, 05th Apr                   Reena                   Good Morning Fayis, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:28 AM, 05th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           10:32 AM, 05th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           10:32 AM, 05th Apr                   Reena                   Please allow us some time to do a needful.           10:32 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:32 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:33 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993417