Subject: Ticket Assigned - Conversation with audreydsouza29
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 06:21:38 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with audreydsouza29 audreydsouza29                    Hello Good morning           10:07 AM, 05th Apr                   Reena                   Good Morning Audreydsouza, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:08 AM, 05th Apr                     audreydsouza29                    I placed an order yesterday and couldn't decide the time of delivery like the last time I placed the order. I am only available till 12:00pm for the delivery to be made at my place.  The tracking number shows that my delivery has arrived but hasn't been delivered yet so kindly assist me regarding the same.           10:09 AM, 05th Apr                   Reena                   We see that you are contacting us regarding the order id 8424208555           10:12 AM, 05th Apr                     audreydsouza29                    Yes that is correct           10:12 AM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           10:14 AM, 05th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.  ​           10:15 AM, 05th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0404230013476 with tracking id FP0404230013476           10:15 AM, 05th Apr                     audreydsouza29                    Could I be given an approximate time for the delivery?           10:16 AM, 05th Apr                   Reena                   If you do not receive your order in specified time, please do let us know. We will do the needful.           10:16 AM, 05th Apr                     audreydsouza29                    As I mentioned above, I will not be home after 12pm today           10:17 AM, 05th Apr                   Reena                   We will try to deliver your order as soon as possible.           10:17 AM, 05th Apr                   Reena                   e would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it according to you.           10:18 AM, 05th Apr                   Reena                   We*           10:18 AM, 05th Apr                     audreydsouza29                    Alright           10:19 AM, 05th Apr                     audreydsouza29                    Thank you           10:19 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:19 AM, 05th Apr                     audreydsouza29                    Will do           10:20 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:21 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993364