Subject: Ticket Assigned - Conversation with Luz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 06:20:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Luz Luz                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Luz Bot:  Hi Luz, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424150689 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0566749352            10:13 AM, 05th Apr                     Luz                    I want to collect my order before 12 please           10:14 AM, 05th Apr                   Reena                   Good Morning Luz, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:15 AM, 05th Apr                   Reena                   It will just take a moment to check the details for you.           10:17 AM, 05th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days           10:18 AM, 05th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           10:19 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:19 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:20 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993360