Subject: Ticket Assigned - Conversation with Jharrnaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 05:58:23 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jharrnaa Jharrnaa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Jharrnaa Bot:  Hi Jharrnaa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423799102 Customer:  ? Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Jharrnaa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423799102 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509868171            09:53 AM, 05th Apr                   Reena                   Good Morning Jharrnaa, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:54 AM, 05th Apr                     Jharrnaa                    Hi Good morning           09:55 AM, 05th Apr                   Reena                   We see that you are contacting us regarding the order id 9423799102           09:55 AM, 05th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           09:55 AM, 05th Apr                     Jharrnaa                    Yes, that right           09:55 AM, 05th Apr                   Reena                   We will escalate your query regarding delayed pick up collection to the concern team and will be in touch with you asap to assist you in resolving this concern.           09:55 AM, 05th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id           09:56 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:56 AM, 05th Apr                     Jharrnaa                    Great, is there any tentative date i can get the items by?           09:56 AM, 05th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           09:57 AM, 05th Apr                     Jharrnaa                    Sure           09:57 AM, 05th Apr                     Jharrnaa                    Thank you           09:57 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           09:58 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993299