Subject: Ticket Assigned - Conversation with Khalil Ullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 05:40:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khalil Ullah Khalil Ullah                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi khalil ullah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423986423 Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi khalil ullah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423986423 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 05/04/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            09:32 AM, 05th Apr                   Reena                   Good Morning Khalil, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:35 AM, 05th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           09:36 AM, 05th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           09:36 AM, 05th Apr                   Reena                   Please allow us some time to do a needful.           09:36 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:36 AM, 05th Apr                     Khalil Ullah                    hello           09:36 AM, 05th Apr                     Khalil Ullah                    9423986423           09:36 AM, 05th Apr                     Khalil Ullah                    the order is delayed           09:36 AM, 05th Apr                     Khalil Ullah                    kindly can you please make sure           09:36 AM, 05th Apr                     Khalil Ullah                    when will i recieve the item           09:36 AM, 05th Apr                     Khalil Ullah                    i need the exact time           09:37 AM, 05th Apr                     Khalil Ullah                    nobody have contacted me for the order           09:37 AM, 05th Apr                     Khalil Ullah                    yet           09:37 AM, 05th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible and we will let you know the update on your e-mail id           09:37 AM, 05th Apr                     Khalil Ullah                    as i already esclated the issue thrice           09:37 AM, 05th Apr                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           09:38 AM, 05th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:38 AM, 05th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           09:39 AM, 05th Apr                     Khalil Ullah                    no thank u so much           09:39 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993255