Subject: Ticket Assigned - Conversation with Mrs Hashir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:42:31 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs Hashir Mrs Hashir                    hi           04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Mrs Hashir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:27 PM, 04th Apr                     Mrs Hashir                    2           04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:27 PM, 04th Apr                     Mrs Hashir                    2           04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:27 PM, 04th Apr                     Mrs Hashir                    1           04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:27 PM, 04th Apr                     Mrs Hashir                    [email-masked]           04:27 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:27 PM, 04th Apr                     Mrs Hashir                    ok           04:28 PM, 04th Apr                   Reena                   Good Afternoon Hashir, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:29 PM, 04th Apr                     Mrs Hashir                    Pickup of order # 9422458462 Metallic Chain Link Hollow Hai... +1item(s)  with the Tracking # RP033123002807 was unsuccessful. Our delivery partner is out for pickup again.           04:30 PM, 04th Apr                     Mrs Hashir                    u hav register a complaint abt dz           04:31 PM, 04th Apr                     Mrs Hashir                    any updation           04:31 PM, 04th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           04:33 PM, 04th Apr                   Reena                   We will escalate to the courier partner to arrange the collection for the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           04:34 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:34 PM, 04th Apr                     Mrs Hashir                    ok           04:35 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:41 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988477