Subject: Ticket Assigned - Conversation with Abid Farhan
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:41:23 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abid Farhan Abid Farhan                    Hi           04:25 PM, 04th Apr                     Abid Farhan                    I would like to return an item           04:25 PM, 04th Apr                     Abid Farhan                    The app isn't letting me because it's not updating the status of the order correctly           04:26 PM, 04th Apr                   Reena                   Good Afternoon Abid, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:26 PM, 04th Apr                     Abid Farhan                    Hello Reena, nice to chat with you.           04:27 PM, 04th Apr                   Reena                   We would request you to kindly confirm with us if you want us to create a return request for this item Slim Fit Ripstop Utility Shirt           04:31 PM, 04th Apr                     Abid Farhan
                     Yes please           04:32 PM, 04th Apr                     Abid Farhan                    Will the refund be added to my card or a credit wallet in the app?           04:33 PM, 04th Apr                     Abid Farhan                    ?           04:37 PM, 04th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9423319744 on 4/4/2023 and the request will be received by the transportation partner within 2-5 working days.           04:37 PM, 04th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           04:37 PM, 04th Apr                     Abid Farhan                    Amazing, thank you very much           04:38 PM, 04th Apr                     Abid Farhan                    That will be all the help, thanks.           04:38 PM
 , 04th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your my credit account AED 2.05 and original AED 77.95 payment method within 7-14 working days.           04:39 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:39 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:40 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988465