Subject: Ticket Assigned - Conversation with مريم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:24:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with مريم مريم                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi مريم, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            03:57 PM, 04th Apr                   Reena                   Good Afternoon Monica, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:03 PM, 04th Apr                     مريم                    Good afternoon           04:04 PM, 04th Apr                     مريم                    Can i have please custOmer service support email?           04:05 PM, 04th Apr                     مريم                             04:06 PM, 04th Apr                     مريم                    And awhile ago they said they are offering me voucher but did not mention the voucher code or something?           04:06 PM, 04th Apr                     مريم                    ؟؟           04:09 PM, 04th Apr                     مريم                    ؟؟           04:11 PM, 04th Apr                     مريم                    ؟؟           04:12 PM, 04th Apr                     مريم                    ؟؟           04:14 PM, 04th Apr                   Reena                   We are offering you the voucher of amount BHD 3 as token of apology which you will be able to use on the order value of BHD 3.1           04:19 PM, 04th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           04:20 PM, 04th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           04:23 PM, 04th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           04:23 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988297