Subject: Ticket Assigned - Conversation with Haris
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:15:12 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Haris Haris                             03:35 PM, 04th Apr                     Haris                    Pls let me Know about delivery           03:35 PM, 04th Apr                     Haris                    It was shown Monday when I applied           03:36 PM, 04th Apr                     Haris                    Still I’m waiting           03:36 PM, 04th Apr                   Reena                   Good Afternoon Haris, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:46 PM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           03:53 PM, 04th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           03:59 PM, 04th Apr                   Reena                   Your order ID 9423571199 is now ready for collection.           03:59 PM, 04th Apr                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           03:59 PM, 04th Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           03:59 PM, 04th Apr                   Reena                   If you do not receive SMS to collect your order you can consider this conversation as order confirmation           03:59 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:59 PM, 04th Apr                     Haris                    I didn’t receive any SMS so far           04:00 PM, 04th Apr                     Haris                    Your commitment was to collect it on Monday           04:01 PM, 04th Apr                     Haris                    You wanted me to wait further for your SMS           04:01 PM, 04th Apr                   Reena                   Good Afternoon Haris, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:03 PM, 04th Apr                   Reena                   As your order is ready for collection, we would request you to kindly visit your store collection branch and collect your order.           04:11 PM, 04th Apr                   Reena                   If you do not receive SMS to collect your order you can consider this conversation as order confirmation           04:11 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           04:11 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.    Have a wonderful day.           04:14 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988212