Subject: Ticket Assigned - Conversation with Sandya
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:02:40 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandya Sandya                    Hi           03:29 PM, 04th Apr                   Reena                   Good Afternoon Sandya, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:40 PM, 04th Apr                     Sandya                    Order#9423440765           03:41 PM, 04th Apr                     Sandya                    We wish to return Striped yellow polo shirt. However, we are unable to see return option in online. The status still shows ' order placed'           03:42 PM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           03:45 PM, 04th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9423440765 on 4/4/2023 and the request will be received by the transportation p
 artner within 2-5 working days.           03:50 PM, 04th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           03:50 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:50 PM, 04th Apr                     Sandya                    Thank you very much. May I know the refund timeline           03:52 PM, 04th Apr                   Reena                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           03:57 PM, 04th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment metho
 d within 7-14 working days.           03:58 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:58 PM, 04th Apr                     Sandya                    Thank you for the detailed information           04:00 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:02 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988080