Subject: Ticket Assigned - Conversation with Zahra
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:56:42 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zahra Zahra                    Aslamualaikum i ordered lingerie but it is not in proper size can i change the size if it is not openend?           03:38 PM, 04th Apr                   Reena                   Good Afternoon Zahra, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:46 PM, 04th Apr                     Zahra                    Hi reena           03:48 PM, 04th Apr                     Zahra                    Can you please confirm if i can change the size           03:48 PM, 04th Apr                   Reena                   We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.           03:54 PM, 04th Apr                   R
 eena                   Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer.           03:54 PM, 04th Apr                     Zahra                    Oo alright thanks           03:54 PM, 04th Apr                   Reena                   Hence, they can't be returned or exchanged.           03:54 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:54 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:56 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988028