Subject: Ticket Assigned - Conversation with Bhanu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:55:26 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bhanu Bhanu                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Bhanu, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            03:27 PM, 04th Apr                     Bhanu                    I want to return 2 items from my order but the status has not changed for 2 days now. Its delivered already only sunday           03:27 PM, 04th Apr                     Bhanu                    From 2 days i m contacting u n still no change nor help           03:28 PM, 04th Apr                     Bhanu                             03:31 PM, 04th Apr                     Bhanu                    I want to return these 2 t shirts in the above picture..yellow polo tshirt n striped short sleeves           03:31 PM, 04th Apr                     Bhanu                    9423487784 order number           03:33 PM, 04th Apr                   Reena                   Good Afternoon Bhanu, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:40 PM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           03:45 PM, 04th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9423487784  on 4/4/2023 and the request will be received by the transportation partner within 2-5 working days.           03:48 PM, 04th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           03:48 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:49 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:54 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988018