Subject: Ticket Assigned - Conversation with Jiru
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:53:07 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jiru Jiru                    Hi           03:21 PM, 04th Apr                   Reena                   Good Afternoon Jiru, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:27 PM, 04th Apr                     Jiru                    Pleaee assist on my delivery           03:28 PM, 04th Apr                     Jiru                    Its been delayed more than expected           03:28 PM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           03:32 PM, 04th Apr                     Jiru                    Please make it Asap           03:32 PM, 04th Apr                     Jiru                    Order must be delivered yesterday itself as per the offer           03:33 PM, 04th Apr                   Reena                   We see that you are contacting us reg
 arding the order id 9423929947           03:43 PM, 04th Apr                     Jiru                    Yes           03:43 PM, 04th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           03:43 PM, 04th Apr                     Jiru                    Yes obvious           03:43 PM, 04th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           03:43 PM, 04th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP040323003377 with tracking id FP040323003377           03:44 PM, 04th Apr                     Jiru                    Y is it delayed?           03:44 PM, 04th Apr                    
  Jiru                    You guyz are offering to delivered on the same day           03:44 PM, 04th Apr                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           03:44 PM, 04th Apr                     Jiru                    Its been delayed for morethan a day           03:44 PM, 04th Apr                     Jiru                    https://maps.google.com/maps?q=25.125545501709,55.231704711914           03:45 PM, 04th Apr                     Jiru                    Advise to deliver to this location today itself           03:45 PM, 04th Apr                     Jiru                    I have an occasion tomorrow,           03:45 PM, 04th Apr                     Jiru                    Need my order today           03:46 PM, 04th Apr                   Reena                   Please be assured that all the necessary actions will be
  taken to get this issue sorted as soon as possible.           03:52 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:52 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:52 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987993