Subject: Ticket Assigned - Conversation with Hello
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:10:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422441089 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823000830     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:53 PM, 04th Apr                     Hello                    Hi           02:54 PM, 04th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           03:03 PM, 04th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:06 PM, 04th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           03:08 PM, 04th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           03:09 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987545