Subject: Ticket Assigned - Conversation with Ritesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 10:38:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ritesh Ritesh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Ritesh Bot:  Hi Ritesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423515468 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM229174276     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502807674            02:24 PM, 04th Apr                     Ritesh                    are you there?           02:26 PM, 04th Apr                   Reena                   Good Afternoon Ritesh, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:30 PM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           02:33 PM, 04th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           02:34 PM, 04th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           02:35 PM, 04th Apr                   Reena                   Please allow us some time to do a needful.           02:35 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:36 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:37 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987248