Subject: Ticket Assigned - Conversation with Suna ?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 10:37:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Suna ? Suna ?                    You were supposed to tell me WHEN I will receive my order!!!           02:16 PM, 04th Apr                     Suna ?                    I need to make a complaint now. Get me in touch with your supervisor           02:20 PM, 04th Apr                   Reena                   Good Afternoon Suna, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           02:20 PM, 04th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           02:23 PM, 04th Apr                   Reena                   Your order already on its way and will be delivered soon.           02:23 PM, 04th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           02:24 PM, 04th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           02:24 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:25 PM, 04th Apr                     Suna ?                    What does “soon” mean? In the next hour?           02:28 PM, 04th Apr                     Suna ?                    You need to contact the relevant person and find out exactly where it is and when I will receive it.           02:28 PM, 04th Apr                     Suna ?                    That’s the least you can do!           02:28 PM, 04th Apr                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           02:32 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:32 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           02:36 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5987234