Subject: Ticket Assigned - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 08:57:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    hello           12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello . , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:32 PM, 04th Apr                     .                    chat           12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hi . , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:32 PM, 04th Apr                     .                    2           12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:32 PM, 04th Apr                     .                    2           12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:32 PM, 04th Apr                     .                    1           12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:32 PM, 04th Apr                     .                    [email-masked]           12:32 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:32 PM, 04th Apr                     .                    ok           12:34 PM, 04th Apr                     .                    Hello           12:37 PM, 04th Apr                     .                    It's been a very long time now awaiting for someone to respond           12:38 PM, 04th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:39 PM, 04th Apr                     .                    yesterday, we had the discussion           12:40 PM, 04th Apr                     .                    regarding the  complaint number 5975987           12:40 PM, 04th Apr                     .                    are you there           12:44 PM, 04th Apr                     .                    I believe that a prompt response and resolution to this problem would demonstrate your commitment to customer satisfaction and help to maintain the reputation of your brand           12:45 PM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           12:50 PM, 04th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           12:55 PM, 04th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:55 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:56 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:57 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5986251